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Accace is committed to ensuring digital accessibility for all users, including people with disabilities. We continuously work to improve the accessibility and usability of our websites in line with applicable accessibility standards and best practices.
This Accessibility Statement applies to the Accace Group’s public websites that share a common design system and technical platform, including accace.com and selected localized Accace domains. This includes websites that provide access to e-commerce functionality operated by the Accace Group, which represents the primary area of applicability under the European Accessibility Act.
Compliance Status
The Accace websites aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as referenced by the European standard EN 301 549.
Based on recent assessments, these websites are partially compliant with WCAG 2.1 Level AA. Partial compliance means that some content or components may not yet fully meet all accessibility requirements, as described below, but improvements are actively ongoing.
Measures to Support Accessibility
To support accessibility, Accace has taken the following measures:
– Use of a shared, accessibility-aware design system across Accace websites
– Regular automated accessibility testing using industry-standard tools
– Manual keyboard navigation checks for key user journeys
– Centralized management of website templates and interactive components
– Ongoing remediation of identified accessibility issues
Assessment Approach
Accessibility has been assessed using a representative sampling approach, including:
– The homepage
– Selected service and content pages
– Global navigation and footer components
– A global contact form presented as a modal dialog
Testing was conducted using automated accessibility evaluation tools and manual keyboard testing. The assessment focused on interfaces that support user interaction with Accace services, including navigation paths leading to contact or e-commerce functionality.
Known Limitations
Despite our efforts, some accessibility limitations currently exist. These may include, for example, insufficient color contrast in certain design elements (such as buttons or text links) and some interactive components (such as carousel elements) that may present challenges for assistive technologies.
Accace is actively working to address these issues as part of ongoing improvements, including design adjustments and component-level fixes. Further accessibility assessment of additional website sections, including e-commerce pages, is planned as part of this process.
Feedback and Contact Information
If you encounter any accessibility barriers while using an Accace website, or if you require information in an alternative format, please contact us using the details below:
Statement Review
This statement was last reviewed on 16 January 2026 and will be reviewed periodically to reflect improvements and changes to our websites.
About Accace
Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Combining smart and streamlined technology with a holistic approach, we provide an all-round care to clients and consider their matters as our own. With over 800 experts and approximately 2,000 customers, we have vast experience with facilitating the smooth operation and growth of small to large-scale, global businesses.
About Accace Circle
Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 60 jurisdictions with more than 7,000 professionals, we support over 80,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 800,000 pay slips globally.
